Shipping Policy

1. Shipping Cost

Beauliu provides a simple flat-rate shipping charge of $6.99 per order. This allows customers to know the standard shipping cost before completing checkout without having to calculate a variable delivery charge based on individual items.

The applicable shipping charge is displayed in the order summary during checkout before payment is submitted. Customers should review the complete order information, including the shipping address and shipping cost, before confirming their purchase.

2. Order Processing & Handling Time

Our standard handling time is 1 business day. Handling time begins after the order has been successfully submitted and payment information has been processed.

During handling, our team prepares the ordered merchandise, verifies the shipping information, packages the order, and prepares it for handoff to the appropriate delivery carrier.

Orders are normally processed Monday through Friday. Saturdays, Sundays, and applicable holidays are not counted as regular business days for standard handling purposes.

Although most orders are processed within the stated handling period, additional time may occasionally be required if an order contains incomplete information, requires address clarification, or is affected by an unexpected operational issue.

3. Order Cut-Off Time

The daily order cut-off time is 5:00 PM EST, Monday through Friday. The time an order is submitted may affect when its standard handling period begins.

4. Estimated Delivery Time

After the order has completed handling and has been handed over to the delivery carrier, standard transit generally takes 2–6 business days.

When combined with the standard 1-business-day handling period, the estimated total timeframe from order processing through delivery is approximately 3–7 business days.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery time may vary depending on the destination, carrier operations, transportation conditions, weather, seasonal shipping volume, and other circumstances outside Beauliu's direct control.

5. Delivery Services & Tracking

Beauliu uses established shipping carriers to deliver customer orders. Depending on the shipment and destination, your order may be delivered by USPS, UPS, or FedEx.

Once an order has been shipped and tracking information is available, a tracking number may be provided so customers can monitor the shipment through the applicable carrier's tracking system.

Tracking information may not appear immediately after a shipping label has been created. Carrier systems can require additional time to register the first physical scan or update the shipment status after the package enters the carrier network.

Once tracking information becomes active, the carrier's tracking system generally provides the most current information regarding the package's location and delivery progress.

6. Shipping Address Requirements

Customers are responsible for providing accurate and complete delivery information when placing an order. This includes the recipient name, street address, apartment or unit number when applicable, city, state, ZIP code, and country.

Please carefully review your shipping information before completing checkout. An incomplete or incorrect address may result in delivery delays, unsuccessful delivery attempts, address correction procedures, or the package being returned to the sender.

If you notice an error in your shipping address after placing an order, contact Beauliu as soon as possible. We will review whether the requested correction can be made before the order is processed or shipped. Address changes cannot always be guaranteed once an order has entered fulfillment or has been transferred to a carrier.

7. Delivery Delays

Beauliu works to process orders within the stated handling timeframe and provides estimated carrier transit times. However, delivery dates may be affected by circumstances outside our control.

Potential causes of delay may include severe weather, transportation disruptions, carrier network congestion, unusually high shipment volume, regional service interruptions, incorrect address information, or other unexpected logistical circumstances.

If tracking shows that a package is still moving through the carrier network, customers should continue monitoring the tracking information. A temporary lack of tracking updates does not necessarily indicate that a package has been lost, as carrier scans may sometimes be delayed.

If a shipment appears to be significantly delayed or the tracking information indicates a delivery problem, please contact our support team with the order number and tracking information so we can review the situation.

8. Delivered but Not Received

If carrier tracking shows that a package has been delivered but you cannot locate it, please first check common delivery locations around your property, including the mailbox, front door, parcel area, building reception area, or another designated delivery location.

Customers may also check with household members, neighbors, building management, or other individuals who may have accepted the package on their behalf.

If the package remains missing after these checks, contact Beauliu support and provide your order number and tracking information. We will review the available shipment details and assist with the next appropriate step.

9. Lost or Damaged Packages

If a package appears to have been lost while in transit, please contact Beauliu support with your order number and tracking information. We will review the shipment status and available carrier information.

If an order arrives with visible damage, retain the original packaging and merchandise and contact us promptly. Photos of the package, shipping label, packaging materials, and affected items may be requested to help document the condition of the shipment.

We will review reported delivery issues based on the available order and carrier information and provide the appropriate assistance.

10. USPS, UPS & FedEx Delivery

Beauliu may use USPS, UPS, or FedEx depending on the order, destination, and available shipping arrangements.

Each carrier maintains its own delivery network, scanning procedures, transportation schedule, and delivery operations. Because these activities are managed by the carrier, Beauliu cannot control the exact delivery route, individual driver schedule, or precise time of day a package will arrive.

Carrier tracking information should be used as the primary source for the current status of an individual shipment once the package has entered the carrier network.

11. Weekends & Holidays

Customers may place orders online at any time. Standard order handling, however, follows our regular Monday–Friday business schedule.

Orders placed after the Friday 5:00 PM EST cut-off, during Saturday or Sunday, or on an applicable holiday will be handled according to the next available business-day schedule.

Because weekends and applicable holidays are not counted as standard business days, an order placed around a weekend or holiday may take additional calendar days to arrive even when the normal business-day handling and transit periods remain unchanged.

12. Business Days & Delivery Estimates

For purposes of this Shipping Policy, business days generally refer to Monday through Friday and exclude weekends and applicable holidays.

The stated delivery estimate combines the standard handling period and estimated carrier transit period. The normal timeframe is approximately 3–7 business days in total: 1 business day for handling and 2–6 business days for transit.

These estimates are intended to provide a reasonable delivery expectation rather than a guaranteed arrival date. Actual delivery may vary according to carrier conditions and destination-specific circumstances.

13. Shipping Policy Updates

Beauliu may update this Shipping Policy when necessary to reflect changes to shipping rates, delivery services, processing procedures, carrier arrangements, or other operational requirements.

The current version of this policy will be maintained on this page. Customers are encouraged to review the policy before placing an order to ensure they have the latest information regarding shipping costs, handling times, estimated delivery periods, and delivery procedures.