Privacy Policy

1. Information We Collect

We collect information that is reasonably necessary to operate our website, process orders, provide customer support, maintain website functionality, and improve the shopping experience. The information collected may vary depending on how you interact with Beauliu.

Information You Provide Directly

When you place an order, contact us, or otherwise interact with our website, you may provide:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Customer service messages and other information you choose to provide

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate access times, and information about how you interact with the website.

2. How We Use Your Information

Beauliu uses personal information only for legitimate business and operational purposes. Depending on the circumstances, information may be used to:

• Process and fulfill purchases and orders
• Arrange shipping and provide delivery-related updates
• Process returns, refunds, and order adjustments
• Respond to questions, requests, and customer support inquiries
• Confirm or communicate information regarding your orders
• Maintain and improve website functionality
• Monitor website performance and user experience
• Detect, prevent, and investigate fraudulent or unauthorized activity
• Maintain appropriate business and transaction records
• Comply with applicable legal and regulatory obligations

3. Order and Payment Information

When you place an order, we need certain information to complete the transaction and deliver your purchase. This may include your name, contact information, shipping address, billing information, order details, and transaction status.

Payments may be processed through third-party payment providers. Beauliu does not need to receive or store your complete payment-card credentials when payment processing is handled by an external payment provider. Payment information is subject to the applicable provider's privacy and security practices.

4. Shipping and Delivery Information

To fulfill an order, we may provide necessary delivery information to shipping and logistics providers. This can include your name, delivery address, contact information, and order reference details required to complete delivery.

Beauliu may use carriers such as USPS, UPS, or FedEx to deliver orders. These providers may process delivery information according to their own privacy policies and operational requirements.

5. Cookies and Similar Technologies

Beauliu may use cookies and similar technologies to support website functionality, remember preferences, understand website activity, and improve the overall browsing experience.

Cookies may allow the website to recognize your browser or device during subsequent visits. Some cookies are necessary for core website functions, while others may be used for analytics, performance, or other website features.

Depending on your browser, device, or applicable privacy controls, you may be able to manage or disable certain cookies. Disabling some cookies may affect the functionality of portions of the website.

6. Analytics and Website Performance

We may use analytics and technical tools to understand how visitors use our website. This information can help us identify technical problems, measure website performance, understand general traffic patterns, and improve navigation and functionality.

Analytics information is generally evaluated in an aggregated or otherwise limited form where practical. Third-party analytics providers may process technical information on our behalf under their own applicable terms and privacy practices.

7. When We Share Information

Beauliu does not sell your personal information as a general business practice. We may, however, disclose information when necessary to operate the website, fulfill your requests, protect our business, or comply with legal obligations.

8. Third-Party Services

Beauliu may rely on third-party companies to provide certain services necessary for website operation, payment processing, shipping, analytics, communications, security, or other business functions.

These third parties may receive only the information reasonably required to perform their services. Their handling of information may be governed by their own privacy policies and terms.

9. Customer Communications

We may contact you using the information you provide when communication is necessary to complete or manage an order. Examples include order confirmations, shipping updates, delivery information, return or refund communications, and responses to customer service requests.

If you contact Beauliu by email or another available support channel, we may retain the communication and related information so that we can respond to your request and maintain an appropriate customer service record.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, dispute resolution, fraud prevention, security, and legal or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

11. Data Security

Beauliu takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. Security practices may include access controls, technical safeguards, monitoring, and appropriate operational procedures.

No method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by the website.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to request access to, correction of, deletion of, or information about the personal data we maintain about you.

You may also have choices regarding certain marketing communications or cookie technologies. Requests are evaluated according to applicable law and the nature of the information involved.

Managing Your Information

If you believe information associated with your account or order is inaccurate, you may contact us and request that the information be reviewed or corrected.

13. Children's Privacy

Beauliu does not knowingly seek to collect personal information directly from children who are not legally permitted to use online shopping services in their jurisdiction.

If you believe a child has provided personal information to us without appropriate permission, please contact us so that the situation can be reviewed and appropriate action can be taken.

14. External Websites and Links

Our website may contain links to third-party websites, services, or platforms. Beauliu is not responsible for the privacy practices, content, security, or policies of websites that we do not operate.

When you follow an external link, we recommend reviewing the privacy policy and terms of the third party before providing personal information.

15. International Visitors

Beauliu may serve customers in different countries. When you access our website or place an order from outside the United States, your information may be processed or transferred to locations where Beauliu or its service providers operate.

Privacy protections may differ between jurisdictions. Where applicable, we will handle personal information in accordance with relevant legal requirements governing its collection, use, disclosure, and retention.

16. Changes to This Privacy Policy

Beauliu may update this Privacy Policy when our business practices, website features, technology, legal requirements, or privacy practices change.

Any revised version will be posted on this page with the updated content. We encourage visitors to review this Privacy Policy periodically to remain informed about how personal information is handled.

17. Contact Information

If you have questions about this Privacy Policy, want to request information concerning your personal data, or need assistance with a privacy-related matter, please contact Beauliu using the information below.